Please note that we are following the government guidelines regarding the Coronavirus (Covid-19) outbreak, this currently means that we have had to temporarily suspend our repair and parts services until further notice.

Please do not attempt to send your watch to us until these restrictions are lifted.
Your watch will be serviced and repaired once the Service Centre re-opens.

We will publicise any changes on our website and if you require further information regarding service, please email and our working from home team can advise you further.

To view the Setting Instructions for your particular Citizen watch, enter your Movement Calibre Number in the field to the right.

To locate the Movement Calibre Number on your watch's caseback, see the diagrams below.

You may also choose from a selection of video instructions for additional help with setting your watch.