Citizen watches can be purchased using the following payment methods: Amex, Visa, Mastercard, Maestro, Apple Pay.

We understand many customers are concerned about security of their personal information and the privacy of their online transactions.

At Citizen Watch we ensure your details are kept safe by encrypting the connection between your device and our site using state-of-the-art industry standard encryption.

That means all browsing, shopping and credit card data is encrypted end-to-end to ensure safe and secure transactions on our site. To verify, click the padlock beside the URL on most browsers.

Please contact your card issuer for details on why your card was declined.

For most orders directly sent from our warehouse, your credit/debit card will be charged at any point between confirmation of your order and dispatch.

If the transaction was rejected and the payment has left your account, please contact your card issuer for further information.

Alternatively, please contact our Citizen Customer Care Team marketing@solatrex.com