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Care Information

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Metal watch bands will retain their beauty for a long time if proper care is exercised; however, occasional cleaning may be necessary as dust and dirt accumulate from everyday wear. To clean, first remove the metal bracelet from the watch, then use a soft brush and warm soapy water to clean the bracelet. Be sure to thoroughly rinse the metal bracelet with clear water and completely dry it before reinstalling it on your watch. If the bracelet cannot be removed easily from your watch and your model is classified as a 50-metre (or higher) water resistant model and has been properly maintained, you may wash the bracelet without removing it. If your timepiece is classified as less than 50-metre water resistant, or is not a water-resistant model, we suggest you take your watch to your local jeweller or contact the Citizen Service Centre at service@citizenwatch.ie.

Leather bands are more susceptible to damage and premature wear from moisture than a metal bracelet. A leather band may be damaged or exhibit accelerated wear if moisture or perspiration is allowed to remain on or saturate the band. Wipe both the inside and outside of your strap daily with a soft dry cloth to remove collected contaminants. If your strap becomes saturated with moisture either from water or perspiration, be sure to allow the strap to completely dry before wearing the watch again. You should also inspect the buckle and pin connections to ensure the moisture has not loosened any connections on the strap that could result in loss of your timepiece

Rubber watch straps are sensitive to perspiration, salt water, and oil, which are easily absorbed and can cause the strap to crack and then break - so, periodic cleaning is recommended. Using an old soft toothbrush and a mild dish detergent and water, thoroughly cleanse the inside and outside of the strap. Completely rinse off any soap residue and then thoroughly dry the strap. If you expose your strap to salt water, be sure to rinse it with clear water as soon as possible. A rubber protectant may also be used to keep the strap pliable and extend lifespan.

Your new Eco-Drive timepiece is specially powered by proprietary Eco-Drive technology, which converts any source of light (natural and artificial) into usable energy. The harnessed energy is then stored in a special power reserve to keep your timepiece charged and running properly.

If you wear your new Citizen Eco-Drive timepiece on a regular basis, recharging will be virtually automatic as regular exposure to light will keep your power reserve unending. Recharge times will vary based on your timepiece and the type of light utilised; direct sunlight is the fastest, most efficient light source for recharging.

General charging requirements for basic analogue Eco-Drive timepieces:

Outdoors on a sunny day (100,000 illuminance/lux): 2 minutes for 1 day use; 11 hours to full charge Outdoors on a cloudy day (10,000 illuminance/lux): 12 minutes for 1 day use; 40 hours to full charge At a distance of 8 inches under a 30W fluorescent light (3,000 illuminance/lux): 40 minutes for 1 day use; 130 hours to full charge When fully charged, your Eco-Drive will continue running - even in total darkness - for at least six (6) months.

If you plan to store your Citizen Eco-Drive in the dark, you should do this for no more than six (6) months. After this extended period of time, you should ensure that your timepiece is exposed to bright light for the full recharge period as outlined above.

When an Eco-Drive timepiece reaches a low or no charge state, a full recharge will be required. Following a full recharge from a low or no charge state, it is necessary to “reset” the movement to restore normal operation. If the reset is not performed, the hands will continue to operate in the “low charge” state mode, even though the timepiece is fully charged.

Basic 2 of 3 Hand models without date or special functions.

Simply pull the crown out one “click”, leave it open for 30 seconds then push the crown back in to the fully closed position. Then proceed to reset the time as normal.

2 or 3 hand models with day/date only (no special functions or perpetual calendar).

Pull the crown out two “clicks”, leave it open for 30 seconds and then return it to the fully closed position. Set the time and date and/or date as normal.

Multi-function Eco Drive models, such as the Perpetual Calendar, Dive, Chronograph, Skyhawk, World Time, and Satellite models.

These require more extensive reset procedures. These reset procedures are outlined in the instruction manuals.

Automatic watches do not require charging, these watches use a rotor, or metal weight to power. The rotor will oscillate freely within the watch and runs by movement.

Alternatively, you can wind the crown to power the watch. It requires 40 turns every 2 days to continue running.

Place your smartwatch on the USB cable which has magnetic charger snaps to ring on watch case back. 40 minutes to charge 80%.

If you need further assistance, please contact our Customer Service Team at service@citizenwatch.ie

When an Eco-Drive timepiece reaches a low or no charge state, the watch will stop working or the second hand will start double ticking. When this happens a full recharge will be required.

When an automatic timepiece stops working and will not start working when movement is made, the timepiece will require assessment at our Service Centre.

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